Testimonials
“Faith helped me re-see my collections; they were neither cohesive nor developed, lacking in both breadth and depth, before she came into the picture. She taught me to see that my work must be cohesive, that it cannot simply be a loosely collocated set of one-offs. Additionally, she helped me to see that I am not just selling jewelry, I am creating a story for my clients to engage with and follow. This piece was something I had never considered. Faith walked me through the elements of that story, from writing long-content illustrated blogs to penning emails to my subscribers, from articulating my inspiration and commitment to sustainable goldsmithing practices to creating a set of marketing and packaging materials that are cohesive, beautiful and on point. Faith built my new website, something I could never have done on my own. She took the time (and it did take time) to listen to my larger story; she absorbed the small details of what I favour and who I am; she then took all of that and created a more beautiful home for my work than I ever envisioned possible. And, she did this with grace and good humour, leading me along paths I hadn't walked before and patiently guiding me with her market expertise and years of practical experience until we arrived at a place that I am proud to put out there into the world as Mary Blum Jewels. In short, I am incredibly grateful to Faith and I look forward to continuing my creative partnership with this brilliant, intuitive, practical and empathic expert.” - Mary Blum, Mary Blum Jewels
“Designer jewelry is a very specific category in the marketplace. To build the appropriate e-comm experience for your luxury consumer you need to work with someone who knows the industry well, like Faith Marcus. Faith came highly recommended to me by another designer friend. We started with revamping my home page. From the get go I liked the pace at which Faith moved, I was seeing so much progress every week. Faith really cares about what she’s doing, she makes your work her own. You can trust that she is a true partner and that customer satisfaction is of utmost importance to her. Throughout the process Faith took the time to explain our options in great detail, she really gets into the weeds. We worked together remotely from different coasts and it was seamless. Faith is so flexible and responsive she makes you feel like you’re her only client. With her experience in this space she brings a broader perspective than just a developer. Faith has a unique balance of soft skills and tech savvy. Navigation is clear and concise but also beautiful. She can tackle legalese and page building on the back end but what you see is a highly elevated rebranding. I’m so pleased I took this leap with Faith! She delivered (on schedule!) a chic new store that I am proud to send everyone to. I feel like I got a promotion! Her tireless efforts resulted in showing my work off in its very best light. If you want to build something special, that works as well as it looks, can I just say- you gotta have Faith!” - Julie Lamb, Designer/Owner Julie Lamb NY
“Anyone who has the opportunity to work with Faith Marcus is very lucky. Faith is a consummate professional who operates in total integrity and is extremely knowledgeable in all facets of the business. I have consulted and worked with Faith to rework and rewrite my messaging and artistic story for new collections, create a dynamic comprehensive package to present to stores, as well as strategize and define aspects of my presentation both aesthetically as well as professionally. I recently hired her to rework my web presence, which has received numerous accolades. Faith takes the time to understand my various challenges. Working with her has resulted in feeling much more empowered in my approach in business, which has given me a new found confidence. Faith doesn’t have a one size fits all approach - which I find so refreshing ! Her caring demeanor, along with her attention to detail has allowed me to focus on my goals as well as determine the correct steps to make going forward. I’m so impressed with Faith’s vast wealth of knowledge as well as her high level aesthetics. She understands the creative and the business side, and truly desires to help every designer realize their true and full potential. If you want the right guidance that is tailored made for you - that really makes a difference - and is a dependable and trustworthy partner - I encourage you to hire and work with Faith." - Lori Friedman , LoriAnnJewelry
“I’ve had the pleasure of working with Faith on several projects including a website refresh with a clearer brand message, along with materials for social media and email marketing . We will continue to work together on social strategies to get more traffic to the website that will lead to sales growth. Faith brings honesty and integrity to the relationship, something you don’t find very often. She comes with an abundance of experience from working in the luxury market, which is a perfect fit for my business needs. In addition to working on business projects Faith has a special personal touch that makes you feel like she is on your side and in your corner. I feel like it’s more than a project to her and she really wants me to succeed. I would definitely recommend her. - Gina Ferranti, GiGiFerranti Jewelry
“Often times when an agency or consultant fails to listen to the client and imposes their personal or trendy esthetic, the outcome is never authentic.”
Faith and I worked together on the rebranding of my jewelry website. What made this experience unique for me is that she invested time listening and was genuinely interested in my brand story, and enabled me to communicate it in my own voice. She provided honest feedback and was very dedicated to the project. Faith is prompt, professional and warm and can definitely be an inspiration to designers. “ - Nataly Aponte, Styled by Nataly Aponte
"Working with Faith has been such a great experience. From our first conversation she took me under her wing and has guided me ever since. I trust and value her opinion both professionally and personally and know that she always my best interest at heart.
I consulted with Faith on rewriting a new bio for my website. She has a wonderful way with language and masterfully reworked my bio to better represent me as a designer and my jewelry journey.
Faith is a dynamic woman on so many levels. Her years of experience in the industry is evident and she willing shares this knowledge with her designers. She has a discerning creative eye with all of her marketing visuals and blends this beautifully with storytelling to create intriguing copy and content. Her caring demeanor comes across from your first encounter with her and her honesty is refreshing.
As I move further into my jewelry career, I know that I will continue to consult with Faith on various aspects of my business and I highly encourage other designers to do the same. She is true partner and you will receive personalized and valuable guidance." - Jennifer DeMoro, Jennifer DeMoro Jewelry
“I’m so happy and thrilled to know that you can still find amazing people that truly care and listen to what you have in mind and to every detail that’s important to you, while creating your brand! And that was my experience with Faith, who was so insightful, patient and made the whole process of creating my website a breeze! I love to compare it to having a custom tailored suit made, that is so comfortable and classy, while being served a glass of French Champagne. I will be returning to Faith for any updates, recommendations and services that will elevate my brand in the future. Her expertise, vast knowledge and a great heart make it the only option for me. It’s really heartwarming to know that there are professionals in every sense out there, that actually care and are passionate about what they do.” - Aneta Zae, Aneta Zae Jewelry
"From the beginning, working with Faith has not only been a pleasure but has been akin to taking a masters class in marketing and branding. Faith has an uncanny ability to get to the core of the matter with a deep reserve of patience mixed with a sense humor, professionalism and a true desire to do what is best for all. I am not good at editing my own work, and often get overwhelmed by all the details needed to present a piece in its best light. Faith jumped right in and helped me take apart the multiple collections of my line to come up with a cohesive offering of jewelry . Through this process, I learned more about my jewelry and how to “brand” and present it than I have ever learned from the high-priced marketing people I have hired in the past. It was thrilling to work with a person understands communication and returned emails within hours if not minutes. Faith doesn't tear down, she uplifts ! "- Andrea Gutierrez, Andrea Gutierrez Jewelry
“As a small business owner, maker and designer, working with Faith has been so enriching for my brand. Right away, I felt supported and that I wasn’t doing this on my own anymore. I have worked with other luxury brand consultants in the past and felt like I wasn’t learning what I needed to in order to elevate my brand. From the moment I started working Faith, I began to get a much clearer picture of what I needed to do to get my business and brand to the next level. Launching your work to a new platform can be a daunting and down right scary prospect. I was able to openly share my worries and doubts with Faith. Not only did she encourage and lift me up, she worked patiently with me until we got every single detail just right. Faith willingly shared and kindly bestowed upon me her extensive experience and vast industry knowledge, which has proven to be priceless." - Jessica Noelle, J. Noelle Fine Jewelry
"Once I started to advance my skills as a goldsmith and the quality of my materials, I really struggled to figure out what to design. I was trying to come up with something the masses would go crazy for - inexpensive and easy to produce in moderate quantities for marketing projects and for boutiques. It totally killed my creativity. I was lucky enough to have mentors push me to design pieces that took even more time, used more expensive materials and charge more for my work. I struggled most with that last part! Faith really pushed me to put an adequate price on my work. As a result, this past year I more than doubled my gross sales from the year before, even though I had much less actual studio time. Each of those new ventures have inspired more custom orders as people started to “see” what I can do. Faith has become a true partner and mentor in strengthening my brand message, pricing strategy, and overall appeal to both direct clients and galleries, and has really pushed my brand into alignment. " - Heidi Kingman - Heidi Kingman Jewelry
“Faith has been the most incredible help to me and my business on so many levels. Her guidance has exceeded my expectations in working on my personal marketing and organization. She is not focused on her (personal) financial bottom line, she truly wants the designers she works with to succeed as well. She professionally and generously shares her vast experience and knowledge of the industry and to all who work with her.
The ongoing guidance she provides to me about my brand and marketing is only part of it. She has an "eagle eye" for details - and often sees what I often do not. As a small design business, I either need to work with someone I trust or must do it myself. I trust Faith. And I will continue to work with her to help me grow my business.
If you need help in any part of your business - you can feel completely safe consulting with Faith. She has your back. And her goal is for anyone she works with to succeed. Just as the other designers have said - Faith does not tear down, but lifts up. I would, without hesitation, tell anyone who is looking for guidance in navigating this industry we work in, to work with Faith."- Martha Seely, Martha Seely Design